FAQ

Common questions on formats, rush, and honesty gaps. Vectorisation keeps support on mailto so the studio can answer with the offer and ticket you already named. Operated by Astros Marketing (Pty) Ltd from Sunnyrock 1401.

Email vector@vectorisation.co.za. Browse Offers, Kits, and Paths while you wait for a reply.

We keep answers concrete: formats, node checks, colour cards, and when to restart a redraw. No on-site forms.

• Name the offer path in the subject
• Attach a proof photo if you can
• Include city and ticket type

Digital shipping uses named folders and checksum notes. Revisions for unused pack within fourteen days of first send, subject to scope. Kit reprints for showrooms on request for Johannesburg, Durban, and Cape Town.